COMMONLY ASKED QUESTION!

WHEN WILL I RECIEVE MY PRODUCT??? (SHIPPING)

Thank you for your order! We ship products the day after your order is received. Shipping typically takes 6 to 7 business days once your order is dispatched.

If you’ve preordered an item, please note that it will take approximately 3 weeks to ship, but we’ll do our best to get it to you as quickly as possible.

Thank you for your patience and support.

I JUST PREORDERED!

Unfortunately, some of our products are available for pre-order only. If you placed a pre-order, please note that it will take approximately 3 weeks to process and ship your order.

Thank you for your understanding and patience!

REFUNDS

Refund and Shipping Policy:

Please note, we only proceed with refunds if the shipping is delayed for 4 weeks (28 days) or more. However, we guarantee that your order will be delivered within 3 weeks or less.

We strive to ensure timely delivery and appreciate your understanding!

TRACKING NO.

Tracking Number:

Once your order has been processed and shipped, we will email you the tracking number so you can monitor your package’s journey!

Thank you for choosing us!

CONTACT INFORMATION

Contact Us:

If you have any questions or concerns, feel free to email us at info@skhizeinonline.com, and we'll get back to you within 24 hours.

If it's urgent, you can quickly reach us via our Instagram page. Just provide your order number, and we'll assist you as soon as possible!